6 articles in this category
Community engagement often triggers a 'flight instinct' in organizations, leading to three common traps that erode trust: the Defensive Trap, where te...
Based on my 12 years as a community engagement consultant, I've identified the 'Flee Fallacy' as the core reason most community initiatives fail: orga...
The Fleeting Engagement Trap: Why Most Initiatives Fail Before They StartIn my practice, I've observed that approximately 70% of community engagement ...
Understanding the Flee Fallacy: Why Most Community Building FailsBased on my 10 years of consulting with organizations ranging from startups to Fortun...
This article is based on the latest industry practices and data, last updated in March 2026. In my decade as an industry analyst, I've witnessed a pro...
This article is based on the latest industry practices and data, last updated in March 2026. For years, I've watched leaders chase retention with ping...